During registration you will be asked for your account number and a security code. The account number will be your entire account number including the zeros that precede the 4 digit number. Example: 0000001234 The security code is the last 4 digits of the phone number we have on file preceded by the digits 284. Example: If your phone number was 123-456-7891, the security code would be 2847891. Please see the example images below: